LMA Test [Accounts Receivable] - Client

Job Summary

The Accounts Receivable Collections Specialist is responsible for managing customer accounts to ensure timely collection of outstanding invoices, maintaining accurate records of receivables, and supporting the finance team in optimizing cash flow. This role requires strong communication skills, attention to detail, and the ability to build positive relationships with clients while ensuring compliance with company policies.

Key Responsibilities

• Monitor and manage accounts receivable portfolio to ensure timely collection of payments.
• Contact customers via phone, email, and written correspondence to follow up on overdue invoices.
• Negotiate payment arrangements and resolve billing discrepancies in a professional manner.
• Maintain accurate records of customer interactions, payment commitments, and collection activities.
• Collaborate with the sales and customer service teams to resolve disputes and ensure customer satisfaction.
• Prepare weekly and monthly reports on collection status, aging analysis, and cash flow forecasts.
• Recommend accounts for escalation, write-offs, or legal action when necessary.
• Ensure compliance with company policies, accounting standards, and regulatory requirements.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).
• 2+ years of experience in accounts receivable, collections, or credit control.
• Strong knowledge of accounting principles and AR processes.
• Proficiency in Microsoft Excel and accounting software (e.g., SAP, Oracle, QuickBooks).
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• High level of accuracy, attention to detail, and organizational skills.

Key Competencies

• Customer-focused with strong relationship management skills.
• Results-driven with a proactive approach to collections.
• Analytical mindset with the ability to interpret financial data.
• Team player with strong collaboration skills.

Work Environment

Full-time position, typically office-based with hybrid/remote options depending on company policy.

Reports to the Accounts Receivable Manager or Finance Director.